Citing Tamara Cherry, author of The Trauma Beat, Christy explains it means understanding how trauma affects a person before, during and after an interview, then adapting the process to create a safe, predictable and supportive environment, such as explaining the process, sharing questions, offering breaks and following up.

They let Christy attend as a trusted support person, offered Jessica the chance to do the segment away from the studio audience, limited the audience to a smaller number, invited the Kindness Circle as cheerleaders, and informed everyone about the serious nature of the segment without being asked.

After the CBC documentary Breaking Idol was released in November 2025, multiple outlets asked for interviews. She declined because she did not want to do them alone, had retreated after her identity was revealed, and did not want people thinking she wanted to be famous.

In January 2020, on a Saturday night pop culture show, the producer was vague about questions. Feeling like an imposter beside Toronto Star reporter Kevin Donovan, she called herself the resident hack, then had an ADHD brain blank on the first question and had to restart.

In January, discussing her Robert Pickton series, producer Megan, who follows true crime, did her research, held a pre-interview, sent the questions in advance and ran a rehearsal about an hour before the live taping. Christy felt given the best chance to succeed and had no brain blanks.

Christy says her work is legitimate explanatory journalism: taking complex subjects, connecting the dots and adding context that cannot always fit into a standard news article, then making it accessible to a different audience. Back in 2020 she lacked this language and felt like an imposter.

She originally declined to report because he was very popular and she thought nobody would believe her. She came forward after seeing an arrest involving another complainant who was 16 years old, so she could corroborate that story because the accounts were very similar.

She said testifying was like a second assault: talking about the worst thing that ever happened to you in front of a room of people judging everything you say. Being on the stand was the worst day of her life, and she felt completely alone that night.

The live audience gave Jessica a standing ovation and she started crying on stage. Afterwards members of the Kindness Circle, a Canadian community organization focused on empathy and charitable giving, stopped her on the sidewalk to praise her bravery and hug her.