The problem
New Zealand broadcasters must keep recordings of what they air so the Broadcasting Standards Authority can investigate complaints — generally for a set period after broadcast, and longer while a complaint is live. At the scale of daily programming, raw recordings aren't searchable, so finding and reviewing the segment a complaint concerns is slow and manual.
How Whipscribe helps
Whipscribe turns your recordings into timestamped, speaker-labelled, fully searchable text, so a Broadcasting Standards Authority complaint can be answered by searching for the words in question and jumping to the exact moment — with the audio staying on infrastructure you control.
Made for BSA complaint response
Search recordings to locate the segment a Broadcasting Standards complaint concerns, in seconds instead of scrubbing tape.
Retention you control
Keep searchable transcripts across your retention window and beyond while a complaint is unresolved; delete on your own schedule.
Radio & TV, one workflow
Metro and regional, radio and television — the same fast, private transcription across all your output.
Private by design
Self-hosted Whisper means your programming is never handed to a third-party AI service.
Questions
What are the retention rules?
New Zealand broadcasters must keep recordings of programmes so the BSA can investigate complaints — generally for a set period after broadcast (often around 35 days), and longer while a complaint is on foot. Confirm your obligations under the Broadcasting Act and BSA guidance; this is general information, not legal advice.
Does this meet our obligations?
Whipscribe is a transcription tool that makes your recordings searchable; it complements — not replaces — your recording and retention systems. Your obligations remain yours to meet.
Where is the audio processed?
On private infrastructure with open-source Whisper — never sent to OpenAI, Google, or any external transcription service, and never used to train models.
Note: Whipscribe is a transcription tool that makes recordings searchable; it complements your recording and retention systems, it does not replace them, and nothing here is legal advice. Confirm your current obligations with your licence conditions and the applicable code.