The problem
South African broadcasters must keep recordings of what they air so complaints can be investigated — by ICASA, and for signatories by the Broadcasting Complaints Commission of South Africa. Across daily programming that's a lot of as-broadcast audio, and raw recordings aren't searchable, so complaint response is slow and manual.
How Whipscribe helps
Whipscribe turns your recordings into timestamped, speaker-labelled, fully searchable text, so a complaint can be answered by searching for the words in question and jumping to the exact moment — with the audio staying on infrastructure you control.
Made for complaint response
Search recordings to locate the segment an ICASA or BCCSA complaint concerns, in seconds instead of scrubbing tape.
Retention you control
Keep searchable transcripts across your retention window and beyond while a complaint is unresolved; delete on your own schedule.
Radio & TV, one workflow
The same fast, private transcription across all your output, national or community.
Private by design
Self-hosted Whisper means your broadcasts are never handed to a third-party AI service.
Questions
What are the retention rules?
South African broadcasters must keep recordings of their broadcasts so complaints can be investigated by ICASA or, for signatories, the BCCSA — commonly for a set period after broadcast, and longer while a complaint is unresolved. Confirm your licence conditions and the applicable code; this is general information, not legal advice.
Does this meet our obligations?
Whipscribe is a transcription tool that makes your recordings searchable; it complements — not replaces — your recording and retention systems. Your obligations remain yours to meet.
Where is the audio processed?
On private infrastructure with open-source Whisper — never sent to OpenAI, Google, or any external transcription service, and never used to train models.
Note: Whipscribe is a transcription tool that makes recordings searchable; it complements your recording and retention systems, it does not replace them, and nothing here is legal advice. Confirm your current obligations with your licence conditions and the applicable code.