Small business transcription — every call, quote and walkthrough on record

A Tuesday, somewhere in Texas

Picture a pool-service company — two crews, one owner who also answers the phone. Here's where the words go:

7:40 AM — the quote call

A homeowner wants a heater replaced. You quote a range, name a brand, promise "sometime Thursday." You're driving; none of it gets written down.

1:15 PM — the walkthrough

At a new account you walk the equipment pad narrating into your phone: valve positions, a cracked lid, the gate code. That voice memo is the only record of the site.

3 weeks later — the dispute

"You said the heater install included the pad." Did you? With the call transcribed, you search "pad," read the exact sentence with its timestamp, and settle it in one text message instead of eating a $400 job.

Every service business has these moments. The recording usually exists — on your phone, in your voicemail, in a Ring doorbell clip. The transcript is what makes it usable.

Built for how small businesses actually record

No setup, no app to teach

Your phone's voice-memo app is enough. Upload the file — MP3, M4A, video, whatever it produced — and read it minutes later.

Speaker labels

You and the customer come back separated, so the quote you gave never blurs into the budget they mentioned.

Word-level timestamps

Every price, date and commitment carries the second it was said — click to hear the audio and verify before you rely on it.

Searchable job history

"When did we last talk about their filter?" is a search across every transcript, not an hour of re-listening on 1.5× speed.

Customer calls stay private

Calls with your customers are business records. They're transcribed on our own private, secured cloud, never used to train AI, and visible only to your account unless you share them.

Questions owners ask

What kinds of recordings work?

Anything with a voice in it: phone calls and voicemails, job-site walkthroughs recorded on your phone, crew briefings, video estimates — common audio and video formats all work, up to 5 GB per file.

Do I need any technical setup?

No. Record with whatever you already use — your phone's voice memo app is enough. Upload the file, get the transcript in minutes. There is an API for later, but you never need it.

Are customer calls kept private?

Yes. Transcription runs on our own private, secured cloud and your audio is never used to train AI. Transcripts are visible only to your account unless you share them.

How much does it cost?

Your first transcript is free — no card. After that, one-time credit packs that never expire: $8 for 1,000 minutes or $12 for 2,000 minutes. No subscription required.