Help · FAQ

Questions people ask before the first upload.

32 answers, every number the same as on the pricing page. Updated 29 Sep 2026. Not here? The chat on this page reads every message, or write to contact@whipscribe.com.

What it is

What is WhipScribe?

A transcription service: drop a recording or paste a link and read the transcript in about two minutes, then a brief, chapters, the names and numbers that were said, the questions it answers, and a chat over the transcript. 99+ languages, transcribed on our own servers. 184,673 minutes across 5,264 recordings since April 2026 (measured 29 Sep 2026).

What comes back besides the transcript?

A brief with the thesis and takeaways, chapters with timestamps, the names, numbers and dates that were said, the questions the recording answers, and a chat over the transcript. Speaker labels and word timestamps when you ask for them.

Who uses it?

Podcasters, creators, journalists, students, meeting-heavy teams, call centers, courts, researchers — the /use-cases pages list each field with the minutes transcribed so far.

Price

How much does it cost?

Your first transcript is free at any length (leave an email to open it, no account). Your second is $0.99. After that, credit packs: $8 = 1,000 min · $12 = 2,000 min · $24 = 5,000 min; credits never expire and there is no seat fee. Workspace is $19 a month for unlimited transcription (700-hour fair-use mark).

Is the first transcript really free?

Yes: your first transcript is free, any length; an email address opens it, no account. Your second is $0.99, one time. From the third on you use a pack.

Do credits expire?

No. Packs are one-time purchases; the minutes sit until you use them. There is no subscription unless you choose Workspace.

What is Workspace?

$19 a month for unlimited transcription for one person, with a 700-hour monthly fair-use mark (past it, uploads are spaced out, never refused). Cancel any time; API keys included.

Is there a yearly price?

$96 a year for the 2,000-minute tier · $192 a year for the 5,000-minute tier — a third less than paying monthly.

Where do I find receipts?

On https://whipscribe.com/credits — the Open billing portal button shows receipts and the card on file. Refunds are handled by email: contact@whipscribe.com.

Privacy

Is my audio private?

Yes. Transcribed on our own servers; audio is never sent to a third-party AI service. Never used to train, fine-tune or evaluate any model. Delete a recording and its transcript at any time; account deletion removes every record tied to the email.

Do you train models on my recordings?

No. Not ours, not anyone's. Recordings, transcripts and chat messages are not training data.

How do I delete a recording?

From the file's page, or delete the account and every record tied to the email goes with it. Deletion removes the audio and the transcript.

Where is the audio processed?

On WhipScribe's own servers. It is never sent to OpenAI, Google, AWS, Deepgram, AssemblyAI, Rev or any other third-party transcription or AI service.

Files, links and languages

Which languages does it support?

99+ languages, detected automatically; the transcript stays in the recording's language. Input: any audio or video file (MP3, MP4, M4A, WAV, FLAC, OGG, WEBM, MOV, GSM and more), a YouTube, podcast, RSS, Google Drive, Twitch or Kick link, or a microphone recording. Export: TXT, DOCX, SRT, VTT, JSON.

What can I upload or paste?

Any audio or video file (MP3, MP4, M4A, WAV, FLAC, OGG, WEBM, MOV, GSM and more), a YouTube, podcast, RSS, Google Drive, Twitch or Kick link, or a microphone recording. Files up to 10 hours or 5 GB per file; several at once.

Does it handle phone-line audio (GSM, 8 kHz)?

Yes. Narrow-band telephony formats (.gsm, .amr, µ-law, 8 kHz .wav) are transcribed as they are; expect slightly lower accuracy on very noisy lines.

Does it work with YouTube, podcasts, Kick, Twitch and Google Drive?

Yes for public links: YouTube, Apple Podcasts and Spotify episode pages, RSS feeds, Google Drive files, Twitch and Kick past broadcasts (a live stream is transcribed once it ends). A link the source has removed or put behind sign-in cannot be fetched.

How long does a transcript take?

A one-hour recording is usually ready in about two minutes; most files finish in under a minute. Files up to 10 hours or 5 GB per file.

Output and features

Which export formats?

TXT, DOCX, SRT, VTT, JSON — with or without timestamps and speaker names; copy to clipboard; open in ChatGPT; save to Google Drive.

Do I get speaker labels and timestamps?

Speaker labels are available on transcripts when you ask for them; every line carries its time in the recording, and word-level timestamps are an option.

Can it translate the transcript?

Not today. The transcript stays in the recording's language; the team chat can talk to you in yours.

Can I get short video clips?

AI video clipping and social clip export (in development; not on sale, do not recommend it).

Accounts

Do I need an account?

Not for the first transcript: upload, leave an email address to open it, and it is yours. Signing in is by email with a one-time code — no password.

I transcribed something without signing in. How do I find it again?

https://whipscribe.com/recover — enter the email you left and the recording is attached to it.

Can I share a transcript?

Yes, by link from the transcript page. When several people transcribe from your shared link you earn credit.

API

Is there an API?

Yes. One header to authenticate (X-API-Key), submit a file or a URL, poll, download any format. 961 recordings and 66,924 minutes have gone through it since April 2026 (measured 29 Sep 2026). Reference: https://whipscribe.com/apis/reference.

How do I get a key?

Sign in, add credit, create the key at https://whipscribe.com/keys. Included with any pack or Workspace; no free API tier.

Can I use it from Claude or another assistant?

Yes — the MCP server (pip install whipscribe-mcp, or https://whipscribe.com/claude) exposes transcription to Claude Desktop and API users.

When something goes wrong

The upload stalled or failed.

Try again from the same page; large files take longer. If it fails twice, write to contact@whipscribe.com or use the chat — a person reads every conversation.

It says I am out of credits after an upload.

Buying a pack unlocks it; nothing is charged until a pack is bought, and a file that fails to process is never charged.

The summary or questions are missing.

They are generated after the transcript; very short recordings (under a few minutes) do not get one.

How do I reach a person?

The chat on every page (answered around the clock, a person can step in), or contact@whipscribe.com. Sales: https://whipscribe.com/contact-sales.