CaptionCall

by Sorenson / CaptionCall

Don’t want to sign up for CaptionCall? Drop the file here.

The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.

FCC-funded captioned-telephone service for US users with hearing loss — a Sorenson subsidiary.

iOS, Android, Web  ·  free for qualified US users

TL;DR

Best for hearing-loss users in the US who need captioned phone calls on a landline-style handset or mobile app. Pricing: free for qualified US users (FCC TRS Fund).

Category
service
Pricing
free for qualified US users (FCC TRS Fund)
Platforms
iOS, Android, Web

What it is

CaptionCall provides a free captioned-telephone handset and app for qualified US users. Funded under the FCC's Telecommunications Relay Service program. Captions are generated by a mix of ASR and human captioners.

Best for: Hearing-loss users in the US who need captioned phone calls on a landline-style handset or mobile app.
Watch out for: Eligibility limited to US residents with documented hearing loss under FCC TRS rules; not a generic enterprise STT.

Install / use

Go to CaptionCall captioncall.com

What people actually do with CaptionCall-style transcription

The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.

Wire it into Google DriveYouTubeAmazon S3n8nZapierMake.com

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeYes
Languages supported1
HIPAA eligibleNo

CaptionCall vs Whipscribe

FeatureCaptionCallWhipscribe
CategoryserviceTranscription APIs
Pricingfree for qualified US users (FCC TRS Fund)$6–$24 one-time packs (credits never expire) · first 20 minutes free
Speaker identification—Named in the summary, key quotes and chapters
Word timestamps—Yes
StreamingYesNo
Languages199
PlatformsiOS, Android, WebWeb, API, MCP

Alternatives to CaptionCall

Frequently asked about CaptionCall

Is CaptionCall free?

Yes. CaptionCall is free (free for qualified US users (FCC TRS Fund)).

Does CaptionCall work on Mac, Windows and Linux?

CaptionCall runs on iOS, Android and Web.

How do I get started with CaptionCall?

There is nothing to install — CaptionCall is used in the browser. Create an account on the vendor's site and upload or connect your audio.

How many languages does CaptionCall support?

CaptionCall lists 1 languages.

What are the limitations of CaptionCall?

Eligibility limited to US residents with documented hearing loss under FCC TRS rules; not a generic enterprise STT.

Who is CaptionCall best for?

Hearing-loss users in the US who need captioned phone calls on a landline-style handset or mobile app.

Is CaptionCall open source?

No. CaptionCall is a proprietary service from Sorenson / CaptionCall. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.

Who makes CaptionCall?

CaptionCall is made by Sorenson / CaptionCall.

What kind of tool is CaptionCall?

In this directory CaptionCall is filed under compliance as a service.

What are the alternatives to CaptionCall?

There is a side-by-side page at /tools/captioncall-alternatives comparing CaptionCall with the closest tools in the same category on price, platform and features.

Can I automate CaptionCall-style transcription without running it myself?

Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.

How is Whipscribe different from CaptionCall?

CaptionCall is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.

What does transcription cost if I use Whipscribe instead of CaptionCall?

$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.

Where is the CaptionCall category heading?

Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.

Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.

Transcribe your recordings

Explore

Need the subtitle file itself?

Upload the recording or paste a link and download SRT or VTT: see the SRT generator, the YouTube to SRT page and the subtitle generator.

Rather have it done for you?

Free tools cost setup time. When you want a finished transcript instead: see how the best transcription services compare, affordable transcription priced per hour and transcription services from $6.