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CaptionCall
FCC-funded captioned-telephone service for US users with hearing loss — a Sorenson subsidiary.
FCC-funded captioned-telephone service for US users with hearing loss — a Sorenson subsidiary.
Best for hearing-loss users in the US who need captioned phone calls on a landline-style handset or mobile app. Pricing: free for qualified US users (FCC TRS Fund).
What it is
CaptionCall provides a free captioned-telephone handset and app for qualified US users. Funded under the FCC's Telecommunications Relay Service program. Captions are generated by a mix of ASR and human captioners.
Watch out for: Eligibility limited to US residents with documented hearing loss under FCC TRS rules; not a generic enterprise STT.
Install / use
captioncall.comFeatures
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | Yes |
| Languages supported | 1 |
| HIPAA eligible | No |
CaptionCall vs Whipscribe
| Feature | CaptionCall | Whipscribe |
|---|---|---|
| Category | service | Transcription APIs |
| Pricing | free for qualified US users (FCC TRS Fund) | free beta |
| Speaker diarization | — | Yes |
| Word timestamps | — | Yes |
| Streaming | Yes | No |
| Languages | 1 | 99 |
| Platforms | iOS, Android, Web | Web, API, MCP |
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Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.