Salesforce CTRL
Don’t want to install Salesforce CTRL? Drop the file here.
The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.
Conditional-LM — historical companion to speech-text research.
Upstream is archived. Salesforce CTRL’s repository has been set read-only by its owner, so there are no further releases, fixes, or security patches. The last commit landed 2025-05-01. It can still be cloned and run, and forks may be maintained elsewhere. See the repository.
Best for reference conditional-LM that has been used in ASR-post-correction studies. Pricing: free.
What it is
The CTRL paper code. BSD-3-Clause.
Watch out for: Mostly historical.
Install / use
git clone https://github.com/salesforce/CTRLWhat people actually do with Salesforce CTRL-style transcription
The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.
Features
| Speaker diarization | No |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | 1 |
| HIPAA eligible | No |
Links
Salesforce CTRL vs Whipscribe
| Feature | Salesforce CTRL | Whipscribe |
|---|---|---|
| Category | Open source | Transcription APIs |
| Pricing | free | $6–$24 one-time packs (credits never expire) · first 20 minutes free |
| Speaker identification | No | Named in the summary, key quotes and chapters |
| Word timestamps | Yes | Yes |
| Streaming | No | No |
| Languages | 1 | 99 |
| Platforms | Linux | Web, API, MCP |
Alternatives to Salesforce CTRL
Frequently asked about Salesforce CTRL
Is Salesforce CTRL free?
Yes. Salesforce CTRL is free and open source.
Does Salesforce CTRL work on Mac, Windows and Linux?
Salesforce CTRL runs on Linux. It is not listed for other platforms; check the vendor for anything beyond Linux.
How do I install Salesforce CTRL?
Clone and run it from source: `git clone https://github.com/salesforce/CTRL`. Expect to install its dependencies yourself — the README has the exact steps per OS.
How many languages does Salesforce CTRL support?
Salesforce CTRL lists 1 languages.
Does Salesforce CTRL identify different speakers?
No. Salesforce CTRL does not label speakers; a conversation comes back as one continuous text. If you need speaker labels, that is a separate tool or a different service.
Does Salesforce CTRL give word-level timestamps?
Yes — Salesforce CTRL produces timing per word, which is what subtitle cues and clip boundaries need.
Can Salesforce CTRL transcribe live audio?
No — Salesforce CTRL works on finished files, not a live stream.
Is Salesforce CTRL HIPAA compliant?
Salesforce CTRL does not claim HIPAA compliance. For PHI, run it on infrastructure you control or choose a service that will sign a BAA.
What are the limitations of Salesforce CTRL?
Mostly historical.
Who is Salesforce CTRL best for?
Reference conditional-LM that has been used in ASR-post-correction studies.
Does Salesforce CTRL run offline?
Salesforce CTRL runs on your own machine — it is open source, so nothing leaves the computer unless you configure it to.
Can I use Salesforce CTRL in the browser?
No — Salesforce CTRL is a Linux application, not a web app. You install it rather than sign in to it.
Where is the Salesforce CTRL source code?
On GitHub at github.com/salesforce/CTRL.
What kind of tool is Salesforce CTRL?
In this directory Salesforce CTRL is filed under downstream, legacy as a open-source tool.
What are the alternatives to Salesforce CTRL?
There is a side-by-side page at /tools/ctrl-alternatives comparing Salesforce CTRL with the closest tools in the same category on price, platform and features.
Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.
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