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Hamilton CapTel
Captioned-telephone service operated by Hamilton Relay for US TRS-eligible users.
Captioned-telephone service operated by Hamilton Relay for US TRS-eligible users.
Best for hearing-loss users in states where Hamilton Relay holds the local TRS contract. Pricing: free for qualified US users (FCC TRS Fund).
What it is
Hamilton CapTel is the captioned-telephone product of Hamilton Relay, one of the major US state-relay contractors. Captions are produced by trained captioners and ASR per FCC TRS rules.
Watch out for: FCC eligibility required; service area determined by state TRS contracts.
Install / use
hamiltoncaptel.comFeatures
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | Yes |
| Languages supported | 1 |
| HIPAA eligible | No |
Hamilton CapTel vs Whipscribe
| Feature | Hamilton CapTel | Whipscribe |
|---|---|---|
| Category | service | Transcription APIs |
| Pricing | free for qualified US users (FCC TRS Fund) | free beta |
| Speaker diarization | — | Yes |
| Word timestamps | — | Yes |
| Streaming | Yes | No |
| Languages | 1 | 99 |
| Platforms | iOS, Android, Web | Web, API, MCP |
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