Voicegain
Deep-learning ASR you can deploy in your own cloud or use as managed SaaS.
Deep-learning ASR you can deploy in your own cloud or use as managed SaaS.
Best for contact centers and IVR vendors wanting customizable ASR with edge deployment option. Pricing: per-minute SaaS + Edge license.
What it is
Voicegain provides a deep-learning ASR API with both managed-SaaS and customer-deployed Edge variants. Strong fit for telephony IVR, contact-center analytics, and product teams that need data-residency. Features include diarization, custom language models, and real-time streaming. Pricing combines per-minute SaaS rates with per-channel Edge licensing. Best fit: contact centers and ivr vendors wanting customizable asr with edge deployment option. Caveats: smaller community than deepgram/assemblyai; integration depth varies. Pricing as listed: per-minute SaaS + Edge license. Feature flags from vendor docs: speaker diarization, word-level timestamps, streaming, HIPAA-eligible under BAA. Directory tags: commercial-api, on-prem. Last vendor-page check: 2026-05-12.
Watch out for: Smaller community than Deepgram/AssemblyAI; integration depth varies.
Install / use
Voicegain REST + Edge containerFeatures
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | Yes |
| Languages supported | None |
| HIPAA eligible | Yes |
Voicegain vs Whipscribe
| Feature | Voicegain | Whipscribe |
|---|---|---|
| Category | Transcription APIs | Transcription APIs |
| Pricing | per-minute SaaS + Edge license | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | Yes | Yes |
| Streaming | Yes | No |
| Languages | — | 99 |
| Platforms | API, On-prem | Web, API, MCP |
Alternatives to Voicegain
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