Plivo Voice (Speech Recognition)
Plivo's CPaaS speech recognition for IVR + call-recording workflows.
Plivo's CPaaS speech recognition for IVR + call-recording workflows.
Best for plivo Voice customers building IVR menus that need speech inputs. Pricing: Plivo Voice + per-minute ASR.
What it is
Plivo's Voice platform supports speech recognition in IVR via the <GetInput> XML element and post-call recording transcription. The feature set is oriented to IVR (intent matching, short utterances) rather than long-form transcription. HIPAA-eligible under a Plivo BAA on enterprise tiers. Best fit: plivo voice customers building ivr menus that need speech inputs. Caveats: asr is positioned for ivr; full meeting/transcript workflows usually need a separate vendor. Pricing as listed: Plivo Voice + per-minute ASR. Feature flags from vendor docs: streaming, HIPAA-eligible under BAA. Directory tags: commercial-api, telephony. Last vendor-page check: 2026-05-12.
Watch out for: ASR is positioned for IVR; full meeting/transcript workflows usually need a separate vendor.
Install / use
Plivo XML: <GetInput inputType='speech' ...>
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | Yes |
| Languages supported | None |
| HIPAA eligible | Yes |
Plivo Voice (Speech Recognition) vs Whipscribe
| Feature | Plivo Voice (Speech Recognition) | Whipscribe |
|---|---|---|
| Category | Transcription APIs | Transcription APIs |
| Pricing | Plivo Voice + per-minute ASR | free beta |
| Speaker diarization | — | Yes |
| Word timestamps | — | Yes |
| Streaming | Yes | No |
| Languages | — | 99 |
| Platforms | API | Web, API, MCP |
Alternatives to Plivo Voice (Speech Recognition)
Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.