Transcribe a file up to 5 GB exactly as it came off the camera.

One file up to 5 GB, and up to 12 hours long. That is the whole limit — there is no separate, lower cap for video and no tier that raises it. If your recording is inside those two numbers, send it as it is.

It will not go through. 5 GB is a hard ceiling, so the honest answer is that you have to do something to the file first. Two things usually work: export an audio-only copy (a video file is almost entirely video, so this often drops it by an order of magnitude), or cut the recording in two and submit each half, which gives you two transcripts to join yourself. A recording longer than 12 hours needs the same treatment.

No. Compressing is only ever a workaround for someone else's size cap, and splitting a long recording is something that happens internally before processing. You do not do it, and you do not get back one transcript per part.

MP3, MP4, M4A, WAV, WebM, MOV and the other common audio and video formats. If you send video, the audio track is pulled out automatically. There is no need to extract the audio yourself or convert a WAV down to MP3 before uploading.

Because they are two different things. Moving several gigabytes off your machine depends entirely on your own connection, and with a big file that is usually the longest part of the job. The transcription itself runs at roughly two minutes of wall clock per hour of audio, so a four-hour recording is usually finished in well under ten minutes once the file has arrived.

Two ways. Paste a public link to the audio or video and we fetch it from where it is hosted. Or import from Google Drive — a single file, or a whole folder at once. If a 5 GB recording is already in Drive, that is the way to do it: nothing has to travel up from your laptop.

Yes, from Google Drive. Pick the folder rather than a file and everything in it is imported, each recording transcribed as its own job with the same 5 GB and 12 hour limit per file. Every transcript lands in your Library, which is searchable.

Yes. Your first transcript is free at any length, up to the same 5 GB and 12 hour ceiling — no card and no account needed to start. The second is $0.99, once per email address. That is enough to prove a big file works before you spend anything.

Not for the gigabytes. What you spend is measured in minutes of recording, not file size, so a 4 GB video and a small MP3 of the same length cost the same. Minute packs are one-time: $8 for 1,000 minutes, $12 for 2,000 and $24 for 5,000, and minutes do not expire. Workspace is $19 a month for unlimited transcription on the web app.

Yes — there is an API with keys for programmatic submission, under the same limits: 5 GB and 12 hours a file. It is the right route if you have a backlog of big recordings rather than one to get through today.