CallRail · tracked calls · free preview of the opening minutes

Transcribe CallRail call recordings including the hour-long ones.

To transcribe a CallRail recording, download the call's audio from your call log and upload it here; a 75-minute consultation comes back as text in about 3 minutes. Your recording starts with a free preview of its opening minutes, and a month of 40 calls averaging 35 minutes (1,400 minutes) fits the $18 pack of 3,000 minutes.

Packs from $4, credits never expire · then from $0.32/hour · Credits never expire · Never used to train AI

✓75 minutes in about 3 minutes · ✓One-time packs, no subscription · ✓No CallRail connection needed · ✓Calls never used for training

Out of the call log, into text

CallRail tells you which ad rang the phone. The transcript tells you what the caller wanted.

Download the call

Recorded calls sit against each entry in CallRail's call log, with a player on the call's detail view. Where your account role allows it, a download option saves the audio; it is usually an MP3, but check what your account produces. If recording is switched off for a tracking number, there is no file to download.

Upload it here

Drop the file in the box above. A phone call is light, often a few tens of megabytes even at an hour, so it rarely comes near the 500 MB this box takes, let alone the 5 GB one file can be. Several calls go up one after another, each as its own transcript.

Pricing the month

Packs start at $4 for 300 minutes. Forty calls averaging 35 minutes are 1,400 minutes, which sits in the $18 pack of 3,000. Credits do not expire, so a quiet month carries over.

Using what comes back

Read the brief before the weekly marketing meeting, copy the caller's own words into the ad review, and ask the chat which calls mentioned a competitor quote. The questions each call answers are listed, which makes a missed booking easy to explain.

Tracked calls nobody listens to

Every call is attributed to a campaign. Almost none of them get heard.

✗ Recordings in the log

The data says the call happened; the reason for it stays in the audio.

Hours of calls, a few minutes of review
Lead quality judged from call length
Objections never written down
The same complaint missed across ten calls
Front-desk coaching from guesswork
No quote to show the client

✓ Calls you can read

Downloaded, uploaded, and readable before the meeting.

About 3 minutes for a 75-minute call
The caller and staff member named in the brief
Budgets, dates and locations listed
Chapters for a long consultation
A chat across the transcript
DOCX for the client report

Sample

A CallRail consultation call, as it comes back.

Illustrative lines written for this page, not taken from any real call. The timestamps follow a 75-minute consultation.

transcript · whipscribe.com/view/transcribe-long-recordings-from-callrail

00:00:22 Hi, I found you through the search ad, I wanted to ask about the kitchen job.

00:18:40 The quote would include removal of the old units and two days of fitting.

00:51:15 Could we move the start to the week after the school holidays?

01:13:02 Great, I'll send the written estimate tonight and hold that week for you.

Export

One transcript. Five clean formats.

Every pack exports all five — no format is held back for a higher tier.

.txt

Plain text

De-ummed paragraphs. Ready to paste.

.srt

SRT captions

Timed to the speech. Every video editor reads this.

.vtt

WebVTT

HTML5 player + YouTube uploads.

.docx

Show notes

Formatted with chapters and pull-quotes.

.json

Machine-readable

Timestamped text for your own tools.

Pricing

Honest pricing, no surprises.

A pack from $4 (300 minutes) opens the full transcript. After that, no subscription and no auto-renew — every tier is a one-time minute pack, and credits never expire. Buy once, use the minutes whenever you need them.

Casual pack

$4/300 min

5 hours of audio — $0.80 an hour. One-time — credits never expire.

300 minutes of audio
All export formats
AI chat over the whole transcript
Executive summary & key quote

Get 300 minutes

Best value

$18/3,000 min

50 hours of audio — $0.36 an hour. Credits never expire.

3,000 minutes of audio
Summary, chapters and key quotes
All export formats
AI chat over the whole transcript

Get 3,000 minutes

Bulk pack

$32/6,000 min

100 hours of audio — $0.32 an hour. Credits never expire.

6,000 minutes of audio
Summary, chapters and key quotes
API access for batch pipelines
All export formats

Get 6,000 minutes

FAQ

CallRail recordings, answered.

How quickly does a CallRail call come back?

At about 2 minutes per hour of audio, a 75-minute call is ready in roughly 3 minutes and a 10-minute call in well under a minute. Every call starts with a free preview of its opening minutes.

Can I send calls straight from CallRail?

No. WhipScribe has no integration with CallRail and nothing is installed in your account. Download the recording and upload it, or put the files in a Google Drive folder and paste the share link.

What will a month of tracked calls cost?

Packs start at $4 for 300 minutes, and credits never expire. Packs are one-time payments in US dollars.

Do I need consent to record these calls?

Recording a call needs the consent the law where you are requires, and that applies however the call is captured. Most businesses play a short notice at the start of a tracked line; check what yours does.

Are both voices captured?

Yes, whatever is in the recording is transcribed. The caller and your team member are named in the summary, key quotes and chapters, so you know whose words you are reading without per-line tags.

Are the recordings kept private?

Recordings are transcribed on our own servers and are never used for training. You can export TXT, DOCX, SRT, VTT or JSON and delete the call and its transcript whenever you choose.

Upload a CallRail recording. See what the caller actually asked.

Transcribe a CallRail call

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