Transcribe a TeamViewer Meeting recording support sessions and remote trainings.
A TeamViewer meeting or remote session recording, once converted to a video file, is transcribed here at about 2 minutes per audio hour, so a 45-minute session is ready in about 90 seconds and files can be up to 10 hours or 5 GB. Ten 45-minute sessions a month are 450 minutes, inside the $6 pack of 500, after the first 20 minutes free.
Remote sessions, in writing
A support call fixed the problem. The fix lives only in a recording nobody can search.
Convert before uploading
TeamViewer has traditionally saved session recordings in its own format, often with a .tvs extension, which plays only inside TeamViewer. Open the recording there and look for a convert or export option that writes a standard video file; check your version's menus, since they change. An MP4 uploads as it is, and an AVI may need one more conversion to MP4.
Ninety seconds a session
Support sessions are often 30 to 60 minutes, so most come back in one to two minutes. A 3-hour remote training reads in about 6. Leave the tab and the result waits in the library.
Ten sessions per pack
Ten 45-minute sessions are 450 minutes, inside the 500 of the $6 pack. A help desk recording forty such sessions a month uses 1,800 minutes, which the $12 pack of 2,000 covers.
A fix you can reuse
The chapters follow the call: the problem described, the checks tried, the setting changed. The brief lists the takeaways, and the chat answers questions such as which version was installed. That becomes a knowledge-base draft after upload on the upload page.
Once the session closes
The engineer solved it live. The next ticket starts from zero.
✗ A recording in a closed format
The session plays only in one app and nobody searches it.
- Recordings that open only in TeamViewer
- The same fix rediscovered next month
- Notes typed after the call, half complete
- Training sessions nobody rewatches
- Text tools refusing files over 25 MB
- A per-seat tool for occasional sessions
✓ Sessions as text
Each converted recording becomes a write-up the team can search.
- About 90 seconds for 45 minutes
- 450 minutes a month on the $6 pack
- Chapters for each step tried
- Versions, settings and dates captured
- Engineer and customer named in the summary
- DOCX for the knowledge base
Sample
A remote support session, mid-fix.
An illustrative sample, written for this page, not a real TeamViewer session. Timestamps run from the start of the converted video.
Export
One transcript. Five clean formats.
Every pack exports all five — no format is held back for a higher tier.
Plain text
De-ummed paragraphs. Ready to paste.
SRT captions
Timed to the speech. Every video editor reads this.
WebVTT
HTML5 player + YouTube uploads.
Show notes
Formatted with chapters and pull-quotes.
Machine-readable
Timestamped text for your own tools.
Pricing
Honest pricing, no surprises.
A pack from $6 (500 minutes) opens the full transcript. After that, no subscription and no auto-renew — every tier is a one-time minute pack, and credits never expire. Buy once, use the minutes whenever you need them.
Casual pack
$6/500 min
8 hours of audio — $0.72 an hour. One-time — credits never expire.
- 500 minutes of audio
- All export formats
- AI chat over the whole transcript
- Executive summary & key quote
Best value
$12/2,000 min
33 hours of audio — $0.36 an hour. Credits never expire.
- 2,000 minutes of audio
- Summary, chapters and key quotes
- All export formats
- AI chat over the whole transcript
Bulk pack
$24/5,000 min
83 hours of audio — $0.29 an hour. Credits never expire.
- 5,000 minutes of audio
- Summary, chapters and key quotes
- API access for batch pipelines
- All export formats
FAQ
TeamViewer recordings, answered.
Can I upload the .tvs file directly?
No. A TeamViewer-format recording plays only inside TeamViewer, so convert it to a standard video first, using the option your TeamViewer version offers. MP4 is the safest result; if you get an AVI and it is refused, convert it to MP4 or pull out the audio as MP3.
Does WhipScribe connect to TeamViewer?
No integration, no plugin and no bot. It transcribes the converted file you upload. Recording a remote session with a customer needs the consent the law where you are requires, so tell them before you start.
How long does a session take to transcribe?
About 2 minutes per hour of audio: a 30-minute fix in about a minute, a 45-minute session in about 90 seconds, a 2-hour training in about 4 minutes.
What do forty sessions a month cost?
Forty 45-minute sessions are 1,800 minutes, inside the $12 pack of 2,000. A small team with ten a month stays on the $6 pack of 500. Credits never expire.
How large can a file be?
Each converted file may be up to 10 hours or 5 GB. Up to 2 GB uploads before any pack; a larger file starts when a pack is on the account. Screen-recording video is often heavy, so an audio-only export keeps a long training small.
What about other languages, formats and customer privacy?
99 languages are detected automatically, and English product terms inside other speech are handled. Formats offered: TXT, DOCX, SRT, VTT, JSON. Customer sessions are transcribed on our own servers and never used to train a model.
Related
More remote and recorded sessions
Convert the TeamViewer recording. The fix becomes a write-up.
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