Transcribe Malay research interviews recorded in Singapore, ready to code.
A 90-minute research interview held in Malay comes back as text in about 3 minutes, because Malay is detected automatically and transcription runs at roughly 2 minutes per audio hour. The first 20 minutes are free, and twelve 90-minute interviews come to 1,080 minutes, which fits on the $12 pack of 2,000 minutes.
For studies run in Malay
Interviews conducted in Malay, transcribed in Malay, without a separate vendor for each language.
No language setting to get wrong
Upload the interview and the language is identified from the audio. A participant who answers in Malay with an English phrase here and there is still transcribed on Malay, the main language, and the English words are kept as spoken. Singapore Malay often borrows English terms for housing, work and schooling, and those borrowings stay in the text where the participant used them.
Fieldwork arithmetic
A pilot of five 90-minute interviews is 450 minutes, inside the $6 pack of 500. Twelve interviews at the same length are 1,080 minutes on the $12 pack of 2,000. Twenty-five interviews of 100 minutes are 2,500 minutes and belong on the $24 pack of 5,000. Prices are in US dollars and credits never expire between rounds.
Timestamps for the close read
Each passage carries the minute it was said. When a code depends on a pause or a change of tone, play the recording from that point rather than scrubbing through two hours of audio.
A brief before the coding pass
Every interview returns with a brief of its themes, chapters with timestamps, the places and dates the participant mentioned, and the questions the conversation answered. Both the interviewer and the person interviewed are named in the summary, key quotes and chapters, and the timestamps let you check any attribution against the audio. Files over 500 MB continue on upload page.
Where Malay interviews usually stall
The interviews are done in three weeks. Finding someone to type Malay takes longer.
✗ A Malay backlog
A research assistant who types Malay is hard to schedule, and an hour of interview takes most of a working day to type by hand.
- One typist for the whole study
- Most of a day per interview hour
- English-only tools that mishear Malay
- Recordings cut to fit an upload cap
- No timestamps on the typed text
- A monthly plan that runs past the fieldwork
✓ Malay text the same afternoon
Each recording is transcribed in Malay as soon as it is uploaded, with timestamps on every passage. Coding can begin while the next round of fieldwork is still being scheduled, and a second coder works from the same text.
- Roughly 3 minutes per 90-minute Malay interview
- Malay found from the audio itself
- Twelve Malay interviews within the $12 pack
- The informant named in the brief
- Recurring themes set out up front
- DOCX for the coding software you already use
Sample
A semi-structured interview in Malay, an hour in.
This sample is illustrative, written for this page and not taken from any study or participant. The lines are in Malay because the interview was; the page around them stays in English.
Export
One transcript. Five clean formats.
Every pack exports all five — no format is held back for a higher tier.
Plain text
De-ummed paragraphs. Ready to paste.
SRT captions
Timed to the speech. Every video editor reads this.
WebVTT
HTML5 player + YouTube uploads.
Show notes
Formatted with chapters and pull-quotes.
Machine-readable
Timestamped text for your own tools.
Pricing
Honest pricing, no surprises.
A pack from $6 (500 minutes) opens the full transcript. After that, no subscription and no auto-renew — every tier is a one-time minute pack, and credits never expire. Buy once, use the minutes whenever you need them.
Casual pack
$6/500 min
8 hours of audio — $0.72 an hour. One-time — credits never expire.
- 500 minutes of audio
- All export formats
- Unlimited AI chat per transcript
- Executive summary & key quote
Best value
$12/2,000 min
33 hours of audio — $0.36 an hour. Credits never expire.
- 2,000 minutes of audio
- Priority queue
- All export formats
- Unlimited AI chat per transcript
Bulk pack
$24/5,000 min
83 hours of audio — $0.29 an hour. Credits never expire.
- 5,000 minutes of audio
- Priority queue
- API access for batch pipelines
- All export formats
FAQ
Malay research interviews, answered.
How long does a 90-minute Malay interview take?
Roughly 3 minutes in total. Speed is about 2 minutes per hour of audio whatever the language, so a 2-hour interview needs roughly 4 minutes and a full day of four interviews is ready within a quarter of an hour.
What does a study of twelve interviews cost?
Twelve interviews of 90 minutes are 1,080 minutes, which the $12 pack of 2,000 minutes covers with 920 minutes left for follow-ups. A five-interview pilot of 450 minutes fits the $6 pack of 500. Your first 20 minutes are free before you buy anything.
Is there a size limit, and do I need to split files?
No splitting is needed for an interview. One file can run to 10 hours or 5 GB, whichever comes first, and before the first pack an upload can be up to 2 GB. A phone or recorder file of two hours is far below both.
What if the participant mixes Malay and English?
The recording is detected on its main language, and switches into English inside a Malay interview are handled. The transcript keeps the English words as the participant said them, which matters when code-switching is part of what you are studying.
Which exports work for qualitative analysis?
DOCX opens in Word and imports into most qualitative coding software. TXT suits tools that want plain text, SRT and VTT carry timing for video interviews, and JSON holds the timestamps for scripts.
Who can see the interview audio?
Malay interview recordings are transcribed on our own servers and are never used for training. You can delete a recording and its transcript whenever your ethics approval says the data should go.
Related
More for interview studies
Send the first Malay interview. Start the interview with the first 20 minutes free.
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