Transcribe research interviews for a study at a Canadian university.
Qualitative studies at Canadian universities often collect dozens of interviews of 60 to 120 minutes, and coding cannot start until they are text. A 90-minute interview comes back in about 3 minutes as DOCX ready for your coding software, and the first 20 minutes are free.
From recorder to codebook
The transcription step stops being the bottleneck of the study.
DOCX that drops into coding
Each interview exports as a Word document with timestamps in the text, the format most qualitative analysis packages import. TXT and JSON come from the same run if your workflow prefers plain text or a script.
The arithmetic for a whole study
Thirty interviews of 90 minutes come to 2,700 minutes, which is the $24 pack of 5,000 minutes, with room for follow-ups. A smaller study of twenty 75-minute interviews, 1,500 minutes, fits the $12 pack of 2,000 minutes.
A first read before coding
The brief of each interview states its main themes, and the questions the interview answers are listed with their times. That helps you sort which transcripts to code first and spot saturation sooner.
Kept where your protocol expects
Recordings are transcribed on our own servers and are never used for training, and each file can be deleted once you have exported it. Check that your consent forms and data plan cover a transcription service, as you would for any vendor. upload page
Why transcription stalls a study
Typing interviews eats the months set aside for analysis.
✗ Typed by hand or sent away
Research assistants often spend four to six hours on every hour of interview, or the budget goes to a service with a long wait.
- Four to six hours of typing per interview hour
- A backlog that delays coding by weeks
- Files over an upload limit on a free tool
- Inconsistent formatting between transcribers
- Timestamps missing when you go back to the audio
- Participants’ recordings passed around by email
✓ Each interview, the same day
Upload after the session and the transcript is ready before your field notes are finished.
- About 2 minutes per hour of audio
- Up to 10 hours and 5 GB per file
- The same layout for every interview
- Timestamps to check a quote against the audio
- 99 languages for multilingual samples
- Delete the recording once exported
Sample
An excerpt from a semi-structured interview, as it returns.
This excerpt is illustrative and was written for this page; it is not from any real participant or study. Timestamps run from the start of the recording.
Export
One transcript. Five clean formats.
Every pack exports all five — no format is held back for a higher tier.
Plain text
De-ummed paragraphs. Ready to paste.
SRT captions
Timed to the speech. Every video editor reads this.
WebVTT
HTML5 player + YouTube uploads.
Show notes
Formatted with chapters and pull-quotes.
Machine-readable
Timestamped text for your own tools.
Pricing
Honest pricing, no surprises.
A pack from $6 (500 minutes) opens the full transcript. After that, no subscription and no auto-renew — every tier is a one-time minute pack, and credits never expire. Buy once, use the minutes whenever you need them.
Casual pack
$6/500 min
8 hours of audio — $0.72 an hour. One-time — credits never expire.
- 500 minutes of audio
- All export formats
- Unlimited AI chat per transcript
- Executive summary & key quote
Best value
$12/2,000 min
33 hours of audio — $0.36 an hour. Credits never expire.
- 2,000 minutes of audio
- Priority queue
- All export formats
- Unlimited AI chat per transcript
Bulk pack
$24/5,000 min
83 hours of audio — $0.29 an hour. Credits never expire.
- 5,000 minutes of audio
- Priority queue
- API access for batch pipelines
- All export formats
FAQ
Research interviews, the questions researchers ask.
How long does a 90-minute interview take to transcribe?
About 3 minutes, at roughly 2 minutes per hour of audio. A two-hour interview takes around 4. You can upload a day’s interviews and they run one after another.
What does a study of 30 interviews cost?
At 90 minutes each, 30 interviews total 2,700 minutes. That is beyond the $12 pack, so the $24 pack of 5,000 minutes is the one, leaving about 38 hours for follow-up interviews. Prices are in US dollars, with no subscription, and the first 20 minutes are free so you can test one recording.
Will the DOCX import into my qualitative analysis software?
The export is a standard Word document with timestamps in the text, the format those packages take in. Speakers are named in the summary and key quotes rather than on every line, so plan to mark interviewer and participant turns while you code if your method needs it.
Does the recorder’s file format or size matter?
Phone and handheld recorder files, usually MP3, M4A or WAV, all work. A single file can be up to 5 GB and 10 hours, and up to 2 GB before your first pack. Interviews never come close.
Some interviews are in French, Tagalog or another language. Can I mix them in one study?
Yes. Each recording is detected on its own main language among 99, so an English interview and a French one need no setting. An interview that switches between English and Tagalog is handled. For other mixes, read the passages in the second language against the audio.
How is participant audio protected?
Recordings are transcribed on our own servers and are never used for training. You can delete each recording and its transcript after export.
Related
Related research recordings
Send the first interview. The first 20 minutes of the interview are free.
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