How many people can share one Workspace plan?
Five: the person who pays, plus up to 4 team members. Every member signs in with their own email address and transcribes on the one plan. There is no per-seat fee; the plan is $19 a month whether one person or five use it.
Who sees which transcripts?
You choose, on the Team card of your Credits page. With Visible to me, the default, the owner sees every transcript a member makes, each marked with who made it. With Private to each member, a member’s new transcripts stay private to them. Either way a member sees only their own work, and members never see the owner’s transcripts or each other’s. The setting applies to new recordings; existing transcripts stay as they are.
What does unlimited mean when five people share it?
Files, links and recordings of any length, with no minute count, for everyone on the plan. Fair use is 300 hours of audio per billing period, pooled across the whole team. Past that, new uploads are spaced out for the rest of the period, queued behind other customers’ work; nothing is refused and nothing is charged extra.
Is anything charged to a team member?
No. Members are never billed and their own credits, if they have any, are never touched. Everything they transcribe runs on the owner’s plan.
What happens when I remove someone?
They stop transcribing on your plan straight away. Whatever of theirs is in your Library stays there, and they keep their own copy under their own login. A freed seat can be given to someone else after a 30-day cooling period.
Can a member belong to two teams, or run their own Workspace?
An email can be a member of one Workspace at a time, and an email that owns its own Workspace cannot be added as a member elsewhere. The page tells you in plain words if an address cannot be added.
What happens to the team if I cancel?
The plan stays active until the end of the period you paid for, and so does the team. When it ends, members stop transcribing on your plan; your transcripts, exports and audio stay in your Library, and so does whatever of your members’ is already there.
Can you set up something custom for our team?
Yes, we provide custom configuration. Email contact@whipscribe.com and tell us what your team needs.