Sorenson NXG (Caption Relay)

by Sorenson

Sorenson's next-generation captioned-call and relay-services platform.

TL;DR

Sorenson's next-generation captioned-call and relay-services platform.

Best for sorenson VRS customers wanting captioned-call services on the same account. Pricing: free for qualified US users (FCC TRS Fund).

Category
Products
License
—
Stars
—
Last push
—
Pricing
free for qualified US users (FCC TRS Fund)
Platforms
iOS, Android, Web

What it is

NXG is Sorenson's modernised relay platform, combining VRS, captioned-call and on-screen captioning under FCC TRS rules.

Best for: Sorenson VRS customers wanting captioned-call services on the same account.
Watch out for: FCC eligibility required; service area shaped by US TRS rules.

Install / use

sorenson.com

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeYes
Languages supportedNone
HIPAA eligibleNo

Sorenson NXG (Caption Relay) vs Whipscribe

FeatureSorenson NXG (Caption Relay)Whipscribe
CategoryProductsTranscription APIs
Pricingfree for qualified US users (FCC TRS Fund)free beta
Speaker diarization—Yes
Word timestamps—Yes
StreamingYesNo
Languages—99
PlatformsiOS, Android, WebWeb, API, MCP

Alternatives to Sorenson NXG (Caption Relay)

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Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.