Aircall AI
Aircall's AI layer for transcription, summaries, and call insights.
Aircall's AI layer for transcription, summaries, and call insights.
Best for aircall customers wanting native transcription + summaries inside their phone system. Pricing: Add-on to Aircall plans.
What it is
Aircall AI provides call transcription, summaries, talk-time ratios, and topic detection inside the Aircall cloud-phone platform. Targets SMB and mid-market sales and support teams. Sold as an add-on to existing Aircall seats. Best fit: aircall customers wanting native transcription + summaries inside their phone system. Caveats: aircall-only; not a standalone stt api. Pricing as listed: Add-on to Aircall plans. Feature flags from vendor docs: speaker diarization, word-level timestamps. Directory tags: voice-intel, ccaas. Last vendor-page check: 2026-05-12. The product slots into the broader voice-AI tooling landscape and is best evaluated head-to-head with adjacent vendors in its subcategory; verify current language coverage, region availability, and compliance terms on the vendor's public docs at time of build.
Watch out for: Aircall-only; not a standalone STT API.
Install / use
Enable Aircall AI in adminFeatures
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Aircall AI vs Whipscribe
| Feature | Aircall AI | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Add-on to Aircall plans | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | Yes | Yes |
| Streaming | No | No |
| Languages | — | 99 |
| Platforms | Vendor | Web, API, MCP |
Alternatives to Aircall AI
Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.