Convoso
Outbound contact-center platform with conversation analytics for sales calls.
Outbound contact-center platform with conversation analytics for sales calls.
Best for high-volume outbound dialer operations (insurance, mortgage, solar) using call analytics. Pricing: Contact sales.
What it is
Convoso is an outbound-focused contact-center dialer with built-in call recording, conversation analytics, and AI-assisted scoring. Most often deployed in high-volume outbound verticals (insurance, mortgage, solar). Pricing is contract-based with per-seat licensing. Best fit: high-volume outbound dialer operations (insurance, mortgage, solar) using call analytics. Caveats: outbound-focused; less suited for inbound cx use cases. Feature flags from vendor docs: speaker diarization. Directory tags: voice-intel, ccaas. Last vendor-page check: 2026-05-12. The product slots into the broader voice-AI tooling landscape and is best evaluated head-to-head with adjacent vendors in its subcategory; verify current language coverage, region availability, and compliance terms on the vendor's public docs at time of build.
Watch out for: Outbound-focused; less suited for inbound CX use cases.
Install / use
Convoso admin + dialer setupFeatures
| Speaker diarization | Yes |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Convoso vs Whipscribe
| Feature | Convoso | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Contact sales | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | — | Yes |
| Streaming | — | No |
| Languages | — | 99 |
| Platforms | Vendor | Web, API, MCP |
Alternatives to Convoso
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