Dialpad Ai Voice

by Dialpad Inc.

Don’t want to sign up for Dialpad Ai Voice? Drop the file here.

The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.

Cloud phone system with real-time transcription and AI call summaries.

Web, macOS, Windows, iOS, Android  ·  from $15/user/mo

TL;DR

Best for sMB and mid-market teams that want a cloud phone system with built-in AI transcription, summaries, and CSAT scoring. Pricing: from $15/user/mo.

Category
Products
Pricing
from $15/user/mo
Platforms
Web, macOS, Windows, iOS, Android

What it is

Dialpad Ai Voice is the cloud phone product from Dialpad with built-in AI features including real-time transcription, post-call summaries, sentiment analysis, and CSAT scoring. The product is widely used inside SMB and mid-market customer-facing teams that want a single vendor for phone, video meetings, and contact-center AI rather than stitching Twilio plus a separate Gong-class tool. Dialpad's AI is trained on years of in-house call data and powers Ai Recap, Ai Coach, and Ai Scorecards across the voice, contact-center, and meetings products.

Best for: SMB and mid-market teams that want a cloud phone system with built-in AI transcription, summaries, and CSAT scoring.
Watch out for: Best inside Dialpad's phone system; less compelling as standalone CI for teams using other dialers.

Install / use

dialpad.com — Standard $15/user/mo, Pro $25, Enterprise contact sales

What people actually do with Dialpad Ai Voice-style transcription

The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.

Wire it into ZoomSlackNotionAirtableLoomMake.com

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeNo
Languages supportedNone
HIPAA eligibleNo

Dialpad Ai Voice vs Whipscribe

FeatureDialpad Ai VoiceWhipscribe
CategoryProductsTranscription APIs
PricingNot verified$6–$24 one-time packs (credits never expire) · first 20 minutes free
Speaker identificationNot verifiedNamed in the summary, key quotes and chapters
Word timestampsNot verifiedYes
StreamingNot verifiedNo
Languages—99
PlatformsWeb, macOS, Windows, iOS, AndroidWeb, API, MCP

Alternatives to Dialpad Ai Voice

Frequently asked about Dialpad Ai Voice

How much does Dialpad Ai Voice cost?

Dialpad Ai Voice is a paid product — published pricing: from $15/user/mo. Pricing changes; verify on the vendor's own page before budgeting.

Does Dialpad Ai Voice work on Mac, Windows and Linux?

Dialpad Ai Voice runs on Web, macOS, Windows, iOS and Android.

How do I get started with Dialpad Ai Voice?

There is nothing to install — Dialpad Ai Voice is used in the browser. Create an account on the vendor's site and upload or connect your audio.

What are the limitations of Dialpad Ai Voice?

Best inside Dialpad's phone system; less compelling as standalone CI for teams using other dialers.

Who is Dialpad Ai Voice best for?

SMB and mid-market teams that want a cloud phone system with built-in AI transcription, summaries, and CSAT scoring.

Is Dialpad Ai Voice open source?

No. Dialpad Ai Voice is a proprietary product from Dialpad Inc.. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.

Who makes Dialpad Ai Voice?

Dialpad Ai Voice is made by Dialpad Inc..

What kind of tool is Dialpad Ai Voice?

In this directory Dialpad Ai Voice is filed under sales intel, cloud phone, contact center as a product.

What are the alternatives to Dialpad Ai Voice?

There is a side-by-side page at /tools/dialpad-ai-voice-alternatives comparing Dialpad Ai Voice with the closest tools in the same category on price, platform and features.

Can I automate Dialpad Ai Voice-style transcription without running it myself?

Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.

How is Whipscribe different from Dialpad Ai Voice?

Dialpad Ai Voice is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.

What does transcription cost if I use Whipscribe instead of Dialpad Ai Voice?

$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.

Where is the Dialpad Ai Voice category heading?

Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.

Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.

Transcribe your recordings

Explore

Have the recording already?

Skip the setup and send the file or the link: see how to transcribe an MP3 of any length, transcribing a podcast episode and the SRT generator.

Looking at paid options?

Before you choose a transcription tool or service: see an honest roundup of the best transcription services, affordable transcription priced per hour and our transcription service with prices and turnaround.