Echo AI

by Echo AI

Don’t want to sign up for Echo AI? Drop the file here.

The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.

Conversation intelligence and voice-AI insights for customer-experience teams.

Cloud  ·  see vendor pricing

TL;DR

Best for cX leaders mining contact-center calls for product, support, and pricing signal. Pricing: see vendor pricing.

Category
Products
Pricing
see vendor pricing
Platforms
Cloud

What it is

Echo AI (pathlight.com / echoai.com) analyzes 100% of contact-center conversations across voice and chat to surface trends, agent coaching opportunities, and CX-driven product feedback. While it lives at the intelligence layer, Echo AI increasingly powers voice-agent quality monitoring as autonomous bots replace humans on routine call types.

Best for: CX leaders mining contact-center calls for product, support, and pricing signal.
Watch out for: Heavier on analytics than on autonomous voice agents.

What people actually do with Echo AI-style transcription

The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.

Wire it into ZoomSlackNotionAirtableLoomMake.com

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeNo
Languages supportedNone
HIPAA eligibleNo

Echo AI vs Whipscribe

FeatureEcho AIWhipscribe
CategoryProductsTranscription APIs
PricingNot verified$6–$24 one-time packs (credits never expire) · first 20 minutes free
Speaker identificationNot verifiedNamed in the summary, key quotes and chapters
Word timestampsNot verifiedYes
StreamingNot verifiedNo
Languages—99
PlatformsCloudWeb, API, MCP

Alternatives to Echo AI

Frequently asked about Echo AI

How much does Echo AI cost?

Echo AI does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.

Does Echo AI work on Mac, Windows and Linux?

Echo AI runs on Cloud. It is not listed for other platforms; check the vendor for anything beyond Cloud.

What are the limitations of Echo AI?

Heavier on analytics than on autonomous voice agents.

Who is Echo AI best for?

CX leaders mining contact-center calls for product, support, and pricing signal.

Is Echo AI open source?

No. Echo AI is a proprietary product. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.

Can I use Echo AI in the browser?

No — Echo AI is a Cloud application, not a web app. You install it rather than sign in to it.

What kind of tool is Echo AI?

In this directory Echo AI is filed under conversation intelligence, voice agent as a product.

What are the alternatives to Echo AI?

There is a side-by-side page at /tools/echo-ai-alternatives comparing Echo AI with the closest tools in the same category on price, platform and features.

Can I automate Echo AI-style transcription without running it myself?

Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.

How is Whipscribe different from Echo AI?

Echo AI is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.

What does transcription cost if I use Whipscribe instead of Echo AI?

$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.

Where is the Echo AI category heading?

Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.

Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.

Transcribe your recordings

Explore

Have the recording already?

Skip the setup and send the file or the link: see how to transcribe an MP3 of any length, transcribing a podcast episode and the SRT file generator.

Comparing tools before you pay?

If you would rather pay a service than run software yourself: see an honest roundup of the best transcription services, affordable transcription priced per hour and how our transcription services work.