Hiver Harvey AI
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The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.
Email-and-chat customer-service AI inside Hiver shared inbox.
Best for customer-service teams running shared Gmail inboxes that want AI summaries, auto-replies, and analytics. Pricing: from $34/user/mo.
What it is
Hiver is a shared-inbox product built on Gmail used by customer-service teams as a lighter alternative to Zendesk or Front. Hiver Harvey AI summarizes long email threads, drafts AI replies based on the team's knowledge base, classifies tickets by intent and sentiment, and produces analytics on conversation themes. Customer-call recordings and meeting transcripts can be imported into the same conversation thread for full context. Hiver targets SMB and mid-market support teams running on Google Workspace. Pricing and product details listed here were last reviewed by Neugence on 2026-05-12; check the vendor site for current values before quoting.
Watch out for: Inbox-focused; not a meeting-bot; AI is a feature inside a broader shared-inbox product.
Install / use
hiverhq.com — Pro $34/user/mo, Elite contact
What people actually do with Hiver Harvey AI-style transcription
The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Hiver Harvey AI vs Whipscribe
| Feature | Hiver Harvey AI | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $6–$24 one-time packs (credits never expire) · first 20 minutes free |
| Speaker identification | Not verified | Named in the summary, key quotes and chapters |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Web, Chrome Extension | Web, API, MCP |
Alternatives to Hiver Harvey AI
Frequently asked about Hiver Harvey AI
How much does Hiver Harvey AI cost?
Hiver Harvey AI is a paid product — published pricing: from $34/user/mo. Pricing changes; verify on the vendor's own page before budgeting.
Does Hiver Harvey AI work on Mac, Windows and Linux?
Hiver Harvey AI runs on Web and Chrome Extension. It is not listed for other platforms; check the vendor for anything beyond Web and Chrome Extension.
How do I get started with Hiver Harvey AI?
There is nothing to install — Hiver Harvey AI is used in the browser. Create an account on the vendor's site and upload or connect your audio.
What are the limitations of Hiver Harvey AI?
Inbox-focused; not a meeting-bot; AI is a feature inside a broader shared-inbox product.
Who is Hiver Harvey AI best for?
Customer-service teams running shared Gmail inboxes that want AI summaries, auto-replies, and analytics.
Is Hiver Harvey AI open source?
No. Hiver Harvey AI is a proprietary product from Hiver Technologies. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.
Who makes Hiver Harvey AI?
Hiver Harvey AI is made by Hiver Technologies.
What kind of tool is Hiver Harvey AI?
In this directory Hiver Harvey AI is filed under meetings, customer service, inbox as a product.
What are the alternatives to Hiver Harvey AI?
There is a side-by-side page at /tools/hiver-ai-alternatives comparing Hiver Harvey AI with the closest tools in the same category on price, platform and features.
Can I automate Hiver Harvey AI-style transcription without running it myself?
Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.
How is Whipscribe different from Hiver Harvey AI?
Hiver Harvey AI is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.
What does transcription cost if I use Whipscribe instead of Hiver Harvey AI?
$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.
Where is the Hiver Harvey AI category heading?
Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.
Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.
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