Marchex
Call analytics + conversation AI for marketing attribution.
Call analytics + conversation AI for marketing attribution.
Best for b2C marketers (auto, home services, financial services) measuring inbound-call value. Pricing: Contact sales.
What it is
Marchex provides AI-driven conversational analytics on inbound calls and texts, with strong roots in marketing attribution. Stream + Analytics products transcribe calls and classify outcomes (lead, sale, no-answer, scheduling) that feed back to digital advertising platforms. Vertical-tuned models for auto, home services, financial services. Best fit: b2c marketers (auto, home services, financial services) measuring inbound-call value. Caveats: competes head-on with invoca; pick by integrations and vertical-specific features. Feature flags from vendor docs: speaker diarization, word-level timestamps. Directory tags: voice-intel, call-analytics, marketing-attribution. Last vendor-page check: 2026-05-12.
Watch out for: Competes head-on with Invoca; pick by integrations and vertical-specific features.
Install / use
Marchex Stream / tracking numbersFeatures
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Marchex vs Whipscribe
| Feature | Marchex | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Contact sales | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | Yes | Yes |
| Streaming | No | No |
| Languages | — | 99 |
| Platforms | Vendor | Web, API, MCP |
Alternatives to Marchex
Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.