Marchex
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The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.
Call analytics + conversation AI for marketing attribution.
Best for b2C marketers (auto, home services, financial services) measuring inbound-call value. Pricing: Contact sales.
What it is
Marchex provides AI-driven conversational analytics on inbound calls and texts, with strong roots in marketing attribution. Stream + Analytics products transcribe calls and classify outcomes (lead, sale, no-answer, scheduling) that feed back to digital advertising platforms. Vertical-tuned models for auto, home services, financial services. Best fit: b2c marketers (auto, home services, financial services) measuring inbound-call value. Caveats: competes head-on with invoca; pick by integrations and vertical-specific features. Feature flags from vendor docs: speaker diarization, word-level timestamps. Directory tags: voice-intel, call-analytics, marketing-attribution. Last vendor-page check: 2026-05-12.
Watch out for: Competes head-on with Invoca; pick by integrations and vertical-specific features.
Install / use
Marchex Stream / tracking numbers
What people actually do with Marchex-style transcription
The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.
Features
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Marchex vs Whipscribe
| Feature | Marchex | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $6–$24 one-time packs (credits never expire) · first 20 minutes free |
| Speaker identification | Not verified | Named in the summary, key quotes and chapters |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Vendor | Web, API, MCP |
Alternatives to Marchex
Frequently asked about Marchex
How much does Marchex cost?
Marchex does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.
How do I get started with Marchex?
There is nothing to install — Marchex is used in the browser. Create an account on the vendor's site and upload or connect your audio.
What are the limitations of Marchex?
Competes head-on with Invoca; pick by integrations and vertical-specific features.
Who is Marchex best for?
B2C marketers (auto, home services, financial services) measuring inbound-call value.
Is Marchex open source?
No. Marchex is a proprietary product. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.
What kind of tool is Marchex?
In this directory Marchex is filed under voice intel, call analytics, marketing attribution as a product.
What are the alternatives to Marchex?
There is a side-by-side page at /tools/marchex-alternatives comparing Marchex with the closest tools in the same category on price, platform and features.
Can I automate Marchex-style transcription without running it myself?
Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.
How is Whipscribe different from Marchex?
Marchex is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.
What does transcription cost if I use Whipscribe instead of Marchex?
$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.
Where is the Marchex category heading?
Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.
Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.
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