Mindsay
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The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.
Conversational AI for travel and customer service automation.
Best for travel, retail, and CX teams automating common customer queries across chat and voice. Pricing: see vendor pricing.
What it is
Mindsay automates customer interactions for service-heavy industries with a no-code builder, integrations to Zendesk, Salesforce, and Genesys, and an extensible LLM layer. Originally chat-led, the platform added voice channels via partner telephony stacks. The vendor positions on quick deployment and per-vertical templates rather than developer SDKs.
Watch out for: Smaller vendor; vertical focus narrows generality.
What people actually do with Mindsay-style transcription
The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Mindsay vs Whipscribe
| Feature | Mindsay | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $6–$24 one-time packs (credits never expire) · first 20 minutes free |
| Speaker identification | Not verified | Named in the summary, key quotes and chapters |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Cloud | Web, API, MCP |
Alternatives to Mindsay
Frequently asked about Mindsay
How much does Mindsay cost?
Mindsay does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.
Does Mindsay work on Mac, Windows and Linux?
Mindsay runs on Cloud. It is not listed for other platforms; check the vendor for anything beyond Cloud.
What are the limitations of Mindsay?
Smaller vendor; vertical focus narrows generality.
Who is Mindsay best for?
Travel, retail, and CX teams automating common customer queries across chat and voice.
Is Mindsay open source?
No. Mindsay is a proprietary product. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.
Can I use Mindsay in the browser?
No — Mindsay is a Cloud application, not a web app. You install it rather than sign in to it.
What kind of tool is Mindsay?
In this directory Mindsay is filed under conversational ai, voice agent as a product.
What are the alternatives to Mindsay?
There is a side-by-side page at /tools/mindsay-alternatives comparing Mindsay with the closest tools in the same category on price, platform and features.
Can I automate Mindsay-style transcription without running it myself?
Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.
How is Whipscribe different from Mindsay?
Mindsay is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.
What does transcription cost if I use Whipscribe instead of Mindsay?
$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.
Where is the Mindsay category heading?
Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.
Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.
Transcribe your recordings
Using Mindsay today? Send your next recording here and compare the transcript. Transcribe any language, any recording · Transcription services from $0.29 an hour · Transcribe from any meeting or recording platform · How to transcribe, step by step
Explore
All transcription tools · By language · By platform · By file format · How-to guides · Transcription services · Transcription API · Pricing
Long recording to get through?
One file up to 10 hours, as an upload or a link: see how to transcribe an MP3 of any length, a podcast episode as text from its link and the SRT generator.
Comparing tools before you pay?
If you would rather pay a service than run software yourself: see an honest roundup of the best transcription services, affordable transcription priced per hour and how our transcription services work.