Phonic
Voice and video research platform using ASR + NLP for qualitative analysis.
Voice and video research platform using ASR + NLP for qualitative analysis.
Best for uX and market researchers running unmoderated voice + video surveys at scale. Pricing: Contact sales.
What it is
Phonic is a research platform that captures voice and video responses to survey questions and runs transcription + NLP on top — sentiment, theme extraction, emotion. Used by UX and market researchers running unmoderated studies. Subscription pricing with credits for analyzed responses. Best fit: ux and market researchers running unmoderated voice + video surveys at scale. Caveats: research-focused; not a contact-center product. Feature flags from vendor docs: speaker diarization, word-level timestamps. Directory tags: voice-intel, research. Last vendor-page check: 2026-05-12. The product slots into the broader voice-AI tooling landscape and is best evaluated head-to-head with adjacent vendors in its subcategory; verify current language coverage, region availability, and compliance terms on the vendor's public docs at time of build.
Watch out for: Research-focused; not a contact-center product.
Install / use
phonic.ai survey builder + APIFeatures
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Phonic vs Whipscribe
| Feature | Phonic | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Contact sales | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | Yes | Yes |
| Streaming | No | No |
| Languages | — | 99 |
| Platforms | Vendor, API | Web, API, MCP |
Alternatives to Phonic
Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.