Sierra
Don’t want to sign up for Sierra? Drop the file here.
The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.
Conversational-AI platform for consumer brands.
Best for consumer brands wanting voice and chat AI agents that handle customer conversations end-to-end. Pricing: contact sales.
What it is
Sierra is a conversational-AI platform founded by former Salesforce co-CEO Bret Taylor and former Google AI lead Clay Bavor. The product builds custom AI agents for consumer brands that handle customer-service conversations across voice and chat with on-brand tone and complex workflow handling. Sierra raised at a $4.5B valuation in 2024 with backing from Sequoia, Benchmark, and Greenoaks and counts SiriusXM, WeightWatchers, and Sonos among early customers. Pricing is enterprise contract; deployment is bespoke per customer. Pricing and product details listed here were last reviewed by Neugence on 2026-05-12; check the vendor site for current values before quoting.
Watch out for: Enterprise sales motion; deployments are bespoke.
Install / use
sierra.ai — Contact sales
What people actually do with Sierra-style transcription
The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.
Features
| Speaker diarization | No |
| Word-level timestamps | No |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Sierra vs Whipscribe
| Feature | Sierra | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $6–$24 one-time packs (credits never expire) · first 20 minutes free |
| Speaker identification | Not verified | Named in the summary, key quotes and chapters |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | Web | Web, API, MCP |
Alternatives to Sierra
Frequently asked about Sierra
How much does Sierra cost?
Sierra does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.
Does Sierra work on Mac, Windows and Linux?
Sierra runs in the browser, so it works on any desktop OS with a modern browser, and on phones and tablets.
How do I get started with Sierra?
There is nothing to install — Sierra is used in the browser. Create an account on the vendor's site and upload or connect your audio.
What are the limitations of Sierra?
Enterprise sales motion; deployments are bespoke.
Who is Sierra best for?
Consumer brands wanting voice and chat AI agents that handle customer conversations end-to-end.
Is Sierra open source?
No. Sierra is a proprietary product from Sierra.ai Inc.. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.
Is there a Sierra desktop app?
No — Sierra is browser-only. There is nothing to install and nothing runs on your machine.
Who makes Sierra?
Sierra is made by Sierra.ai Inc..
What kind of tool is Sierra?
In this directory Sierra is filed under meetings, customer service, voice ai as a product.
What are the alternatives to Sierra?
There is a side-by-side page at /tools/sierra-ai-alternatives comparing Sierra with the closest tools in the same category on price, platform and features.
Can I automate Sierra-style transcription without running it myself?
Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.
How is Whipscribe different from Sierra?
Sierra is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.
What does transcription cost if I use Whipscribe instead of Sierra?
$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.
Where is the Sierra category heading?
Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.
Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.
Transcribe your recordings
Using Sierra today? Send your next recording here and compare the transcript. Transcribe any language, any recording · Transcription services from $0.29 an hour · Transcribe from any meeting or recording platform · How to transcribe, step by step
Explore
All transcription tools · By language · By platform · By file format · How-to guides · Transcription services · Transcription API · Pricing
Have the recording already?
Skip the setup and send the file or the link: see how to transcribe an MP3 of any length, how to transcribe a podcast and the SRT generator.
Rather have it done for you?
Free tools cost setup time. When you want a finished transcript instead: see an honest roundup of the best transcription services, cheap transcription services and the real cost per hour and how our transcription services work.