Tethr

by Tethr

Conversation analytics platform focused on customer-effort and CX measurement.

TL;DR

Conversation analytics platform focused on customer-effort and CX measurement.

Best for cX leaders measuring effort, churn risk, and friction across call recordings. Pricing: Contact sales.

Category
Products
License
—
Stars
—
Last push
—
Pricing
Contact sales
Platforms
Vendor

What it is

Tethr is a post-call conversation analytics platform with a specific lens on customer effort and CX measurement. It runs ASR + classifiers tuned to dissatisfaction and effort indicators across all recorded calls, surfacing churn risk, repeat-call drivers, and process gaps. Sold direct to CX leaders. Best fit: cx leaders measuring effort, churn risk, and friction across call recordings. Caveats: insight-focused; not a real-time agent-assist product. Feature flags from vendor docs: speaker diarization, word-level timestamps, HIPAA-eligible under BAA. Directory tags: voice-intel, call-analytics, cx-analytics. Last vendor-page check: 2026-05-12.

Best for: CX leaders measuring effort, churn risk, and friction across call recordings.
Watch out for: Insight-focused; not a real-time agent-assist product.

Install / use

Tethr cloud + recorder integration

Features

Speaker diarizationYes
Word-level timestampsYes
Streaming / real-timeNo
Languages supportedNone
HIPAA eligibleYes

Tethr vs Whipscribe

FeatureTethrWhipscribe
CategoryProductsTranscription APIs
PricingContact salesfree beta
Speaker diarizationYesYes
Word timestampsYesYes
StreamingNoNo
Languages—99
PlatformsVendorWeb, API, MCP

Alternatives to Tethr

Otter.ai
Otter.ai

Meeting-bot transcription product for Zoom/Meet/Teams.

free / from $10/mo
Rev
Rev

Human + AI transcription, highest accuracy tier on the market.

AI from $0.25/min · human from $1.50/min
Descript
Descript

Audio/video editor that treats the transcript as the timeline — different product category.

free / from $12/mo

Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.