Uniphore

by Uniphore Technologies Inc.

Don’t want to sign up for Uniphore? Drop the file here.

The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.

Conversational AI for customer experience across voice and video.

Web  ·  contact sales

TL;DR

Best for enterprise customer-experience teams across contact centers, sales, and digital-engagement. Pricing: contact sales.

Category
Products
Pricing
contact sales
Platforms
Web

What it is

Uniphore is an enterprise conversational-AI platform that spans contact-center analytics, sales conversation intelligence, and digital-engagement AI agents. The product transcribes calls, runs emotion and sentiment analytics, generates structured summaries, and powers AI agents for customer service. Uniphore has raised over $600M and serves Fortune 500 customers across banking, telecom, insurance, and healthcare. Pricing is enterprise contract; the surface area is broad and deployment cycles tend to be long. Uniphore is one of the largest conversational-AI vendors by funding raised. Pricing and product details listed here were last reviewed by Neugence on 2026-05-12; check the vendor site for current values before quoting.

Best for: Enterprise customer-experience teams across contact centers, sales, and digital-engagement.
Watch out for: Enterprise sales motion; broad surface; deployment is complex.

Install / use

uniphore.com — Contact sales

What people actually do with Uniphore-style transcription

The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.

Wire it into ZoomSlackNotionAirtableLoomMake.com

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeNo
Languages supportedNone
HIPAA eligibleNo

Uniphore vs Whipscribe

FeatureUniphoreWhipscribe
CategoryProductsTranscription APIs
PricingNot verified$6–$24 one-time packs (credits never expire) · first 20 minutes free
Speaker identificationNot verifiedNamed in the summary, key quotes and chapters
Word timestampsNot verifiedYes
StreamingNot verifiedNo
Languages—99
PlatformsWebWeb, API, MCP

Alternatives to Uniphore

Frequently asked about Uniphore

How much does Uniphore cost?

Uniphore does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.

Does Uniphore work on Mac, Windows and Linux?

Uniphore runs in the browser, so it works on any desktop OS with a modern browser, and on phones and tablets.

How do I get started with Uniphore?

There is nothing to install — Uniphore is used in the browser. Create an account on the vendor's site and upload or connect your audio.

What are the limitations of Uniphore?

Enterprise sales motion; broad surface; deployment is complex.

Who is Uniphore best for?

Enterprise customer-experience teams across contact centers, sales, and digital-engagement.

Is Uniphore open source?

No. Uniphore is a proprietary product from Uniphore Technologies Inc.. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.

Is there a Uniphore desktop app?

No — Uniphore is browser-only. There is nothing to install and nothing runs on your machine.

Who makes Uniphore?

Uniphore is made by Uniphore Technologies Inc..

What kind of tool is Uniphore?

In this directory Uniphore is filed under sales intel, conversation intelligence, enterprise as a product.

What are the alternatives to Uniphore?

There is a side-by-side page at /tools/uniphore-alternatives comparing Uniphore with the closest tools in the same category on price, platform and features.

Can I automate Uniphore-style transcription without running it myself?

Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.

How is Whipscribe different from Uniphore?

Uniphore is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.

What does transcription cost if I use Whipscribe instead of Uniphore?

$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.

Where is the Uniphore category heading?

Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.

Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.

Transcribe your recordings

Explore

Have the recording already?

Skip the setup and send the file or the link: see MP3 to text for long recordings, how to transcribe a podcast and the SRT file generator.

Comparing tools before you pay?

If you would rather pay a service than run software yourself: see the best transcription services side by side, the cheapest way to transcribe an hour of audio and transcription services from $6.