Voci Technologies (V-Spark / V-Blaze)
Don’t want to install Voci Technologies? Drop the file here.
The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.
Enterprise call-analytics ASR engine, on-prem-friendly, acquired by Medallia.
Best for large contact centers needing high-throughput on-prem ASR with PII redaction. Pricing: Contact sales.
What it is
Voci Technologies, acquired by Medallia in 2021, builds high-throughput ASR for enterprise call analytics. V-Blaze is the transcription engine; V-Spark is the analytics layer with redaction, sentiment, agent scoring, and call categorization. Most deployments are on-prem or in customer VPCs to meet contact-center compliance requirements. Now sold as part of Medallia's contact-center suite. Best fit: large contact centers needing high-throughput on-prem asr with pii redaction. Caveats: enterprise sales only; not a self-serve product; legacy v-spark / v-blaze branding. Feature flags from vendor docs: speaker diarization, word-level timestamps, streaming, HIPAA-eligible under BAA. Directory tags: voice-intel, call-analytics, on-prem. Last vendor-page check: 2026-05-12.
Watch out for: Enterprise sales only; not a self-serve product; legacy V-Spark / V-Blaze branding.
Install / use
Contact Medallia for V-Blaze deployment
What people actually do with Voci Technologies (V-Spark / V-Blaze)-style transcription
The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.
Features
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | Yes |
| Languages supported | None |
| HIPAA eligible | Yes |
Voci Technologies (V-Spark / V-Blaze) vs Whipscribe
| Feature | Voci Technologies (V-Spark / V-Blaze) | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Not verified | $6–$24 one-time packs (credits never expire) · first 20 minutes free |
| Speaker identification | Not verified | Named in the summary, key quotes and chapters |
| Word timestamps | Not verified | Yes |
| Streaming | Not verified | No |
| Languages | — | 99 |
| Platforms | On-prem, API | Web, API, MCP |
Alternatives to Voci Technologies (V-Spark / V-Blaze)
Frequently asked about Voci Technologies (V-Spark / V-Blaze)
How much does Voci Technologies (V-Spark / V-Blaze) cost?
Voci Technologies (V-Spark / V-Blaze) does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.
Does Voci Technologies (V-Spark / V-Blaze) work on Mac, Windows and Linux?
Voci Technologies (V-Spark / V-Blaze) runs on On-prem and API. It is not listed for other platforms; check the vendor for anything beyond On-prem and API.
How do I get started with Voci Technologies (V-Spark / V-Blaze)?
There is nothing to install — Voci Technologies (V-Spark / V-Blaze) is used in the browser. Create an account on the vendor's site and upload or connect your audio.
What are the limitations of Voci Technologies (V-Spark / V-Blaze)?
Enterprise sales only; not a self-serve product; legacy V-Spark / V-Blaze branding.
Who is Voci Technologies (V-Spark / V-Blaze) best for?
Large contact centers needing high-throughput on-prem ASR with PII redaction.
Is Voci Technologies (V-Spark / V-Blaze) open source?
No. Voci Technologies (V-Spark / V-Blaze) is a proprietary product from Medallia (Voci). If you need source you can read and run yourself, the open-source tools in this directory are the place to look.
Can I use Voci Technologies (V-Spark / V-Blaze) in the browser?
No — Voci Technologies (V-Spark / V-Blaze) is a On-prem and API application, not a web app. You install it rather than sign in to it.
Who makes Voci Technologies (V-Spark / V-Blaze)?
Voci Technologies (V-Spark / V-Blaze) is made by Medallia (Voci).
What kind of tool is Voci Technologies (V-Spark / V-Blaze)?
In this directory Voci Technologies (V-Spark / V-Blaze) is filed under voice intel, call analytics, on prem as a product.
What are the alternatives to Voci Technologies (V-Spark / V-Blaze)?
There is a side-by-side page at /tools/voci-alternatives comparing Voci Technologies (V-Spark / V-Blaze) with the closest tools in the same category on price, platform and features.
Can I automate Voci Technologies (V-Spark / V-Blaze)-style transcription without running it myself?
Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.
How is Whipscribe different from Voci Technologies (V-Spark / V-Blaze)?
Voci Technologies (V-Spark / V-Blaze) is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.
What does transcription cost if I use Whipscribe instead of Voci Technologies (V-Spark / V-Blaze)?
$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.
Where is the Voci Technologies (V-Spark / V-Blaze) category heading?
Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.
Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.
Transcribe your recordings
Using Voci Technologies (V-Spark / V-Blaze) today? Send your next recording here and compare the transcript. Transcribe any language, any recording · Transcription services from $0.29 an hour · Transcribe from any meeting or recording platform · How to transcribe, step by step
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Have the recording already?
Skip the setup and send the file or the link: see transcribing a long MP3 or M4A, how to transcribe a podcast and the SRT generator.
Rather have it done for you?
Free tools cost setup time. When you want a finished transcript instead: see the best transcription services side by side, affordable transcription priced per hour and our transcription service with prices and turnaround.