VoiceIntelligence.AI
Voice-analytics platform spanning recording, transcription, scoring and BI.
Voice-analytics platform spanning recording, transcription, scoring and BI.
Best for mid-market contact centers wanting end-to-end voice analytics from a single vendor. Pricing: Contact sales.
What it is
VoiceIntelligence.AI offers a single platform spanning call recording, transcription, AI scoring, and BI dashboards. Targets BPOs and contact centers wanting a one-stop voice-analytics stack. Sold direct with custom pricing. Best fit: mid-market contact centers wanting end-to-end voice analytics from a single vendor. Caveats: smaller vendor; verify integration breadth. Feature flags from vendor docs: speaker diarization, word-level timestamps. Directory tags: voice-intel, call-analytics. Last vendor-page check: 2026-05-12. The product slots into the broader voice-AI tooling landscape and is best evaluated head-to-head with adjacent vendors in its subcategory; verify current language coverage, region availability, and compliance terms on the vendor's public docs at time of build.
Watch out for: Smaller vendor; verify integration breadth.
Install / use
Vendor onboardingFeatures
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
VoiceIntelligence.AI vs Whipscribe
| Feature | VoiceIntelligence.AI | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | Contact sales | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | Yes | Yes |
| Streaming | No | No |
| Languages | — | 99 |
| Platforms | Vendor | Web, API, MCP |
Alternatives to VoiceIntelligence.AI
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