Yandex Cloud SpeechSense
Yandex Cloud's call-center analytics product layered on SpeechKit.
Yandex Cloud's call-center analytics product layered on SpeechKit.
Best for russia-region contact centers wanting native call analytics. Pricing: tiered RUB-per-second + analytics fee.
What it is
SpeechSense is Yandex Cloud's contact-center analytics product built on top of SpeechKit ASR. It transcribes call recordings, surfaces topic/sentiment metrics, and provides a dashboard for QA. Russia-first; international availability and payment options should be verified. Best fit: russia-region contact centers wanting native call analytics. Caveats: russia-first; sanctions exposure for international customers; docs primarily in russian. Pricing as listed: tiered RUB-per-second + analytics fee. Feature flags from vendor docs: speaker diarization, word-level timestamps. Directory tags: voice-intel, call-analytics, regional-cis. Last vendor-page check: 2026-05-12.
Watch out for: Russia-first; sanctions exposure for international customers; docs primarily in Russian.
Install / use
Yandex SpeechSense APIFeatures
| Speaker diarization | Yes |
| Word-level timestamps | Yes |
| Streaming / real-time | No |
| Languages supported | None |
| HIPAA eligible | No |
Yandex Cloud SpeechSense vs Whipscribe
| Feature | Yandex Cloud SpeechSense | Whipscribe |
|---|---|---|
| Category | Products | Transcription APIs |
| Pricing | tiered RUB-per-second + analytics fee | free beta |
| Speaker diarization | Yes | Yes |
| Word timestamps | Yes | Yes |
| Streaming | No | No |
| Languages | — | 99 |
| Platforms | API | Web, API, MCP |
Alternatives to Yandex Cloud SpeechSense
Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.