Yellow.ai Voice

by Yellow.ai

Voice AI from Yellow.ai's dynamic automation platform for enterprise CX.

TL;DR

Voice AI from Yellow.ai's dynamic automation platform for enterprise CX.

Best for aPAC and India enterprise CX teams running multilingual voice and chat bots. Pricing: see vendor pricing.

Category
Products
License
Stars
Last push
Pricing
see vendor pricing
Platforms
Cloud

What it is

Yellow.ai (formerly Yellow Messenger) builds an enterprise conversational AI platform with voice, chat, and email channels. Its YellowG generative engine powers multilingual bots across India and APAC enterprises in retail, BFSI, and travel. Yellow.ai is one of the largest platform vendors in the region and integrates with WhatsApp Business, Genesys, and Twilio.

Best for: APAC and India enterprise CX teams running multilingual voice and chat bots.
Watch out for: Reputation issues around prior layoffs and product churn; do diligence on stability.

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeNo
Languages supportedNone
HIPAA eligibleNo

Yellow.ai Voice vs Whipscribe

FeatureYellow.ai VoiceWhipscribe
CategoryProductsTranscription APIs
Pricingsee vendor pricingfree beta
Speaker diarizationYes
Word timestampsYes
StreamingNo
Languages99
PlatformsCloudWeb, API, MCP

Alternatives to Yellow.ai Voice

Whipscribe is a managed faster-whisper + whisperX service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.