Cognigy Voice

by Cognigy

Don’t want to sign up for Cognigy Voice? Drop the file here.

The first 20 minutes of any recording are transcribed free: a recording up to 20 minutes transcribes in full, a longer one is previewed, and a pack from $6 (500 minutes) transcribes the rest and opens every export, and credits never expire.

Enterprise contact-center voice AI from Cognigy.AI conversational platform.

Cloud  ·  see vendor pricing

TL;DR

Best for european enterprises modernizing multilingual contact-center voice and chat. Pricing: see vendor pricing.

Category
Products
Pricing
see vendor pricing
Platforms
Cloud

What it is

Cognigy Voice extends the Cognigy.AI conversational platform into the telephony layer with SIP and CCaaS integrations. It is widely deployed across EU enterprises (Lufthansa, E.ON, Bosch reference customers) and emphasizes multilingual support, governance, and integration with Genesys Cloud, NICE, and Amazon Connect. Pitched against Kore.ai and PolyAI.

Best for: European enterprises modernizing multilingual contact-center voice and chat.
Watch out for: Enterprise sales motion; not self-serve.

What people actually do with Cognigy Voice-style transcription

The tool is the means. These are the jobs — each one priced at published rates, each one wired up on its own page.

Wire it into Google DriveMake.comZapiern8nZoomSlack

Features

Speaker diarizationNo
Word-level timestampsNo
Streaming / real-timeNo
Languages supportedNone
HIPAA eligibleNo

Cognigy Voice vs Whipscribe

FeatureCognigy VoiceWhipscribe
CategoryProductsTranscription APIs
PricingNot verified$6–$24 one-time packs (credits never expire) · first 20 minutes free
Speaker identificationNot verifiedNamed in the summary, key quotes and chapters
Word timestampsNot verifiedYes
StreamingNot verifiedNo
Languages—99
PlatformsCloudWeb, API, MCP

Alternatives to Cognigy Voice

Frequently asked about Cognigy Voice

How much does Cognigy Voice cost?

Cognigy Voice does not publish a self-serve price — it is quoted by the vendor on contact. Expect an enterprise-style agreement rather than a card-and-go signup.

Does Cognigy Voice work on Mac, Windows and Linux?

Cognigy Voice runs on Cloud. It is not listed for other platforms; check the vendor for anything beyond Cloud.

What are the limitations of Cognigy Voice?

Enterprise sales motion; not self-serve.

Who is Cognigy Voice best for?

European enterprises modernizing multilingual contact-center voice and chat.

Is Cognigy Voice open source?

No. Cognigy Voice is a proprietary product. If you need source you can read and run yourself, the open-source tools in this directory are the place to look.

Can I use Cognigy Voice in the browser?

No — Cognigy Voice is a Cloud application, not a web app. You install it rather than sign in to it.

What kind of tool is Cognigy Voice?

In this directory Cognigy Voice is filed under conversational ai, voice agent, contact center as a product.

What are the alternatives to Cognigy Voice?

There is a side-by-side page at /tools/cognigy-voice-alternatives comparing Cognigy Voice with the closest tools in the same category on price, platform and features.

Can I automate Cognigy Voice-style transcription without running it myself?

Yes. If what you want is transcripts rather than the tool itself, Whipscribe does the same job as a hosted API: submit a file or URL, poll a job id, pull the result as txt, json, srt, vtt or docx. $0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. The automation recipes on this site show it wired to Drive folders, Zoom recordings, S3 buckets and no-code platforms.

How is Whipscribe different from Cognigy Voice?

Cognigy Voice is another vendor's product; Whipscribe is a per-minute transcription service. Recordings are transcribed on our own servers and never used for training, and every job returns five formats plus an AI summary, quotes and topics. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export.

What does transcription cost if I use Whipscribe instead of Cognigy Voice?

$0.012 a minute — about $0.72 an audio hour — bought as credits that never expire. There is no subscription and no monthly minimum: a 3-hour recording is about $2.16, a thousand-hour archive is about $720 once. The first 20 minutes of any recording are transcribed free, and a pack from $6 (500 minutes) transcribes the rest and opens every export, so you can see what your recording holds before paying anything.

Where is the Cognigy Voice category heading?

Three things are moving across the whole speech-to-text market right now: summaries, action items and speaker insights generated on top of the transcript rather than sold separately; private, secured deployment where the audio never leaves a boundary you control; and agent access — transcription exposed as a tool that Claude, Cursor or a workflow runner can call directly. Whipscribe ships all three today: per-job insights, our own servers, and an MCP server.

Whipscribe is a hosted transcription service. If you want transcripts without running infrastructure, paste a URL or drop a file in the form below — you'll have a transcript in seconds.

Transcribe your recordings

Explore

Have the recording already?

Skip the setup and send the file or the link: see how to transcribe an MP3 of any length, a podcast episode as text from its link and an SRT subtitle file from any recording.

Rather have it done for you?

Free tools cost setup time. When you want a finished transcript instead: see how the best transcription services compare, the cheapest way to transcribe an hour of audio and our transcription service with prices and turnaround.