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HR transcription services for investigation, grievance and exit interviews.

WhipScribe transcribes HR interview recordings for $0.29 to $0.48 per audio hour, with packs from $4 for 500 minutes or Workspace at $19 a month for steady volume. An hour of audio takes about 2 minutes, and recordings are transcribed on our own servers and are never used for training.

~2 min per audio hour Speakers named in quotes and chapters DOCX for the case file Never used for training

Why HR teams transcribe

The notes from an investigation interview are only as good as the person typing them.

An investigator asking questions cannot also write down every answer word for word. When a decision is challenged months later, the question is always the same: what exactly was said, and by whom? A recording answers that, but nobody can quote a recording in a report. A transcript can. WhipScribe turns the recording of an investigation, disciplinary, grievance, appeal or exit interview into a timestamped transcript, a summary and a set of key quotes and chapters with the speakers named, in minutes rather than days.

It is machine transcription, so it is fast and inexpensive,. It is not a certified transcript, and further down we say plainly when an HR team should pay a human service instead.

What HR teams send us

The meetings where the exact words matter.

Each one is a recording you already have, from a phone, a handheld recorder, Zoom, Teams or Google Meet.

Investigation interviews

Complainant, respondent and witness interviews. Key quotes come out with the speaker named and a timestamp, so the findings section of the report can cite the moment each account was given.

Disciplinary and appeal hearings

The questions put, the employee's explanation and the outcome in one record, so an appeal panel reads the first hearing instead of two sets of notes.

Grievance meetings

A grievance often turns on one sentence a manager said. Search the transcript for it, jump to the timestamp, and listen to it in context before anyone repeats it in a letter.

Exit interviews

Recorded with the leaver's agreement, a quarter of exit interviews becomes something people read. The summaries surface the same reasons for leaving across teams without anyone retyping notes.

What you get

Key quotes and chapters first, the full transcript behind them.

Key quotes, speakers named

Speakers are identified and named in the summary, key quotes and chapters. Each quote carries its timestamp, so you can play the moment and check it before it goes into a report.

Chapters with timestamps

A two-hour hearing splits into chapters: the allegation put, the response, each witness point, the close. Jump straight to the part the panel asks about.

The full transcript

Every line timestamped, searchable in the browser, and exported as DOCX for the case file, TXT for notes, or SRT, VTT and JSON for anything else.

Each recording also gets a brief with the main points, the names, numbers and dates that were said, the questions the recording answers, and a chat over the transcript. Languages are detected automatically across 99+ of them, so an interview conducted in Spanish or Hindi needs no setting.

Confidentiality

Recordings HR cannot send just anywhere.

Investigation and grievance recordings carry allegations, health details and names. Here is where they go:

  • Our own servers. Recordings are transcribed on our own servers and are never used for training. The audio is not sent to a third-party AI service, and no model, ours or anyone's, is trained on it.
  • Delete when your retention policy says so. Delete a recording and its transcript at any time from its page. Deleting the account removes every record tied to its email.
  • A free preview before you commit. Every recording gets one: the summary is free to read, so you can judge the output on your own audio before paying.

More on how we handle files: private transcription and security.

How it works

Four steps from recording to case file.

1. Record with consent

Tell everyone in the meeting that it is recorded and why, in line with your policy and local law. Any phone or meeting app recording will do.

2. Upload the recording

Drop the file in the box at the top of this page, or import it from Google Drive. One file can be up to 10 hours or 5 GB.

3. Read the free preview

The summary shows what the interview covered and who spoke. A pack from $4, or Workspace, opens the full transcript, key quotes and chapters.

4. Check and file

Play the quotes you will rely on against the audio, then export DOCX for the investigation report or case file.

What it costs

Priced by the minute of audio, with no seat fees.

Credits never expire. Every recording gets a free preview; a pack or Workspace opens the full transcript.

PlanMinutesHours of audioPer audio hour
$4 pack5008 h 20 min$0.48
$8 pack1,00016 h 40 min$0.48
$12 pack2,00033 h 20 min$0.36
$24 pack5,00083 h 20 min$0.29
Workspace$19 a month, fair use of 700 hours—

What an HR caseload costs

  • One investigation: eight interviews of an hour each is 480 minutes, inside one $4 pack.
  • A quarter of exit interviews: thirty conversations of 30 minutes is 900 minutes, inside one $8 pack.
  • A busy employee-relations team: past roughly 65 hours of recordings a month, Workspace at $19 costs less than buying the largest pack, and the bill stays the same every month.

Full details and yearly options are on the pricing page.

Honest comparison

WhipScribe, a human service, or a meeting assistant.

Prices are from each company's own pricing page, checked 4 October 2026.

WhipScribeRev (human transcription)Otter Business
What it isMachine transcription of recordings you already haveA person types and checks the transcriptMeeting assistant that joins and records calls
PricePacks from $4 for 500 min; Workspace $19 a month$1.99 per audio minute$30 per user a month, or $19.99 per user a month billed yearly
One 60-minute interview$0.29 to $0.48$119.40Inside the monthly fee
TurnaroundAbout 2 minutes per audio hour12 hours or lessRecords as the meeting happens
LengthUp to 10 h or 5 GB per filePriced per minuteUp to 4 hours per meeting; unlimited file imports
Where it winsConfidential recordings, a low cost per case, files up to 10 hA record a tribunal or court will rely onTeams who want every call recorded live

A meeting bot is awkward in an investigation interview, and in-person meetings need a recording anyway. A human service is right for the few records that go to a tribunal; for the rest, a machine transcript checked against the audio is enough. More detail: vs Rev · vs Otter · best transcription services.

Be honest with yourself

When an HR team should pay a human service.

  • The transcript goes to a tribunal or court. A certified or legally formatted transcript is usually expected there.
  • Every line must carry a named speaker. WhipScribe names speakers in the summary, key quotes and chapters; a human typist can attribute every line of the transcript.
  • The audio is very poor. A phone left face down on a table, heavy cross-talk in a heated meeting, or a distant microphone. A machine will get words wrong there.

Many teams do both: transcribe every interview here, then send only the one or two that go to a hearing to a human service. Our guide to human transcription services covers the options.

FAQ

HR transcription, answered.

How much does HR transcription cost?

Packs are $4 for 500 minutes, $8 for 1,000, $12 for 2,000 and $24 for 5,000, which is $0.29 to $0.48 per hour of audio. Credits never expire, and Workspace is $19 a month with fair use of 700 hours. Every recording gets a free preview: the summary is free to read.

How quickly is an interview transcribed?

About 2 minutes of processing per hour of audio, and most files finish in under a minute. A three-hour hearing usually comes back within half an hour, so the record can go to the case file the same day.

Does the transcript show which person said each thing?

WhipScribe identifies and names the speakers in the summary, key quotes and chapters, and every line of the transcript carries a timestamp, so you can check any attribution against the audio. If every line of the record must carry a named speaker, use a human service.

Are investigation recordings kept confidential?

Recordings are transcribed on our own servers and are never used for training. The audio is not sent to a third-party AI service, and you can delete a recording and its transcript at any time.

Can a machine transcript be used in a disciplinary or tribunal case?

Treat it as a working record you check, not a certified transcript. Nobody listens to the file, so before a transcript is relied on, someone should read the passages that matter against the audio using the timestamps. If a tribunal or court needs a certified transcript, use a human service. This is general information, not legal advice.

Do we need consent to record an HR interview?

Rules differ by country and state, and many employers have their own policy on recording meetings. Tell everyone in the room that the meeting is recorded and why, and check the law and your policy before you record. This is general information, not legal advice.

Which files and exports work?

Audio or video from a phone, recorder, Zoom, Teams or Google Meet, up to 10 hours or 5 GB per file, or an import from Google Drive. Exports are TXT, DOCX, SRT, VTT and JSON; DOCX drops straight into a case file or an investigation report.

Should an HR team buy packs or Workspace?

Packs suit an occasional investigation or a quarterly batch of exit interviews, because credits never expire. Workspace at $19 a month starts to cost less than the largest pack at around 65 hours of recordings a month, and it keeps the bill the same every month for a team that records steadily.

Related

Other pages HR teams use.

Send us the interview recording.

About 2 minutes per audio hour. Free preview on every recording; full transcript from $4.

See pricing

Sources for the comparison, checked 4 Oct 2026 on each company's own page: Rev, rev.com/pricing (human transcription $1.99 per minute, delivered in 12 hours or less); Otter, otter.ai/pricing (Business $30 per user a month, $19.99 billed yearly). Prices are in US dollars and change often. Rev and Otter are trademarks of their owners. Nothing on this page is legal advice. WhipScribe prices are from our pricing page.

Looking for a transcription service?

For the recordings you have now: see our transcription service with prices and turnaround, audio transcription services for interviews and calls and an online transcription service with nothing to install.